Appointment FAQ's

Home Appointment FAQ's
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What conditions can be treated through online consultation?

We offer online consultations for various conditions including chronic diseases, digestive disorders, skin problems, respiratory issues, and lifestyle-related health concerns. However, for emergency conditions or cases requiring physical examination, we recommend visiting our clinic in person.

What is the consultation process and duration?

Our consultation process typically lasts 30-45 minutes. During this time, Dr. Rajni will take a detailed case history, understand your symptoms, and create a personalized treatment plan. You'll receive dietary recommendations, lifestyle advice, and prescribed medications based on your condition.

How will I receive my medicines after online consultation?

After your consultation, we'll prepare your personalized medicines and ship them to your address within 2-3 business days. All medicines are properly packed and include detailed instructions for usage. We ensure safe and timely delivery of your medications.

What payment methods do you accept?

We accept all major credit/debit cards, net banking, and UPI payments. The payment process is secure and encrypted. You can also pay through cash on delivery for your medicines.

Do you offer follow-up consultations?

Yes, we provide follow-up consultations to monitor your progress and adjust the treatment plan if needed. Follow-ups are typically scheduled after 15-30 days of starting the treatment, depending on your condition.

What documents should I keep ready for consultation?

Please keep your previous medical reports, current medications list, and any relevant test results ready. Also, have your ID proof and payment method available for the consultation process.